Terms & Conditions


  1. Only Australian residents aged 18 or over are eligible to enrol in LivingLite support program (the “Program”).

  2. The Program is sponsored by iNova Pharmaceuticals (Australia) Pty Ltd (ABN 13 617 871 539) (“iNova”) and managed and administered by Zuse Pty Ltd (ABN 54 208 914 155) (“Zuse”).

  3. Zuse will collect, use, store and/or disclose personal information that it obtains in connection with your enrolment and participation in the Program, in accordance with the Privacy Policy.

  4. Involvement in the Program is designed to complement and support the instructions of your healthcare professional.

  5. The program consists of a number of different components (further detail on each is outlined in section 7 below). The exact services you are eligible to receive will be based on your individual needs.

  6. The duration of your enrolment in the Program will be dependent upon the services of the program you are eligible for and elect to participate in.


  1. The program consists of the following services:

    1. Learning modules (For people who have been enrolled by their healthcare professionals only). You will receive access to a 12 week educational program (consisting of 8 learning modules delivered either electronically or by your nominating healthcare professional) to provide you with information, tools and support during your weight management journey.

    2. General Health and Weight Management Information and Support Services - consists of email and SMS support services. You may receive regular communications (via email and/or SMS) covering a range of educational topics and reminders at various time points to ask you how you are finding the Program. You may also be required to confirm at certain time points whether you are on a prescribed iNova medication for weight loss.

    3. Reminder Services - consists of SMS and/or email reminder services regarding visiting your healthcare professional for more advice or support throughout your weight management journey.

    4. Program Website - you will be provided access to the website located at www.livingliteprogram.com.au. The website provides a comprehensive range of online support services including healthy lifestyle management tips and support tools.

    5. Phone Support - A phone-based nurse support service available to eligible patients prescribed an iNova medication for weight loss.

    6. Clinic Page (Healthcare Professionals Only) - Displays information on patients enrolled to 12 week clinic where applicable.


  1. Enrolment in the Program is completed online either by you or your healthcare professional.

  2. You may withdraw from the Program at any time, by contacting Zuse by:

    1. email at support@livingliteprogram.com.au with a request to withdraw; or

    2. calling 1800 735 311

    will comply with your request as soon as practicable.


  1. iNova reserves the right to cease funding and/or terminate the Program without notice at any time.


  1. Unless otherwise indicated, iNova owns, or uses under licence, all copyright, trade marks and other intellectual property rights in the contents and design of this website.

  2. Except as permitted under the Copyright Act 1968 (Cth) or other applicable laws and as permitted below, you must not reproduce, adapt, store in a retrieval system, transmit, print, display, perform, publish the whole or any part of this website. You may view the content of this website on your Internet browser and also print copies of the content for your own personal or non- commercial purposes only, provided that you do not remove or modify any copyright notices from such copies. You acknowledge that you do not acquire any ownership rights or any other by downloading copyright material.

  3. The iNova name and logo and the trade names of iNova's products are trademarks of iNova and its related bodies corporate. You must not use those names or any related logos without first obtaining iNova's written consent. If iNova provides written consent for your use of any of those names or related logos, you must include a statement attributing those names and related logos to iNova.

  4. In any event, iNova reserves any rights not expressly granted in these terms.


  1. To the extent legally permitted, neither Zuse nor iNova are liable to you for any claim, expense, loss or damage incurred by you arising directly or indirectly out of your access or use of (or inability to access or use) this website, whether direct, consequential, special, indirect or other loss or damage, and whether such liability arises out of contract, tort, statute or otherwise.


  1. The information contained in this website is not intended to be a substitute for professional medical advice, diagnosis or treatment in any manner. Always seek the advice of your physician or other qualified healthcare professional with any questions you may have regarding any medical condition.

  2. Always consult a qualified healthcare professional before beginning any nutritional program or exercise program. The exercise suggestions are not intended to substitute for proper medical advice. Neither Zuse nor iNova assumes any responsibility for injuries suffered while practicing any exercise program.

  3. If you have any chronic or recurring conditions such as high blood pressure, neck or back pain, arthritis, heart disease etc, please seek your healthcare professional's advice before starting any new exercise program.

  4. All information contained in this website including but not limited to text, graphics, images, information, third party information and/or advice, food, recipes, exercises, diets, psychology, websites, links, including but not limited to any content by employees, consultants or writers and contributors, and or any other material contained herein are for informational and educational purposes only and any use thereof is solely at your own risk.

  5. Neither Zuse nor iNova guarantee or warrant the accuracy, currency and completeness of the information on this website. Zuse and iNova strive to ensure that the information provided on the website is accurate and up-to-date. However, Zuse and iNova reserve the right at any time to change or add to the information provided on this website, including these terms, without notice.

  6. Neither Zuse nor iNova warrant that this website will be free from viruses or other threats to your computer systems or software that may be transferred electronically. Neither Zuse nor iNova will be liable to you for any damage caused by any such viruses or other material.

  7. This website may contain links to websites operated by third parties. These links are provided as a service to users and are not sponsored by or affiliated with Zuse, iNova or this “LivingLite support program website”, and we are not responsible for the content or policies of these websites.


  1. These terms and any disputes arising under them or otherwise in relation to this website are governed by the laws applying in New South Wales and the courts having jurisdiction in that State. If any provision of these terms is held by a court to be contrary to law, then that provision will not form part of these terms to the extent of the invalidity but all the other terms will remain in full force and effect.